Terms & Conditions

Last Updated: January 2026

Terms & Conditions

Welcome to Nova Lush. These Terms & Conditions govern your use of https://novalush.store and your purchase of products from our store.

By using this website, you agree to these Terms.


About Us

Nova Lush is operated by LUSHLUNA LTD.


Eligibility

You must provide accurate information when placing an order.

You agree not to use our website for unlawful purposes.


Products

We aim to display products, descriptions, prices, and images as accurately as possible.

However, slight variations in colours or appearance may occur depending on your device.


Pricing

All prices are displayed in GBP (£).

Prices may change without prior notice.


Orders

After placing an order, you will receive an order confirmation email.

We reserve the right to cancel or refuse any order if fraud or misuse is suspected.


Payments

We accept:

  • Credit & Debit Cards
  • PayPal
  • Bank Transfer

Payments are processed securely through trusted payment providers.


Shipping

We currently deliver within the United Kingdom only.

Delivery typically takes:

4–6 Business Days

We currently offer Free UK Shipping.

Delivery estimates are not guaranteed and may occasionally be affected by courier delays.


Returns & Refunds

Customers may request a return within30 days of receiving their order.

Returned products should be unused, in their original condition, and include original packaging where possible.

Once we receive and inspect the returned item, approved refunds are normally processed within 3–4 business days.


Sale Items

Sale items are generally eligible for return.

However, certain promotional or clearance products may be marked as Final Sale and may not qualify for returns or refunds.

Any exceptions will be clearly indicated on the relevant product page.


Intellectual Property

All website content including:

  • Images
  • Logos
  • Product descriptions
  • Graphics
  • Text

is owned by Nova Lush or licensed to us and may not be copied without written permission.


Limitation of Liability

To the maximum extent permitted by law, Nova Lush shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.

Nothing in these Terms limits any statutory rights available to consumers under applicable UK consumer protection laws.


Privacy

Your use of this website is also governed by our Privacy Policy.


Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.


Contact Information

Nova Lush

Operated by LUSHLUNA LTD

Website:
https://novalush.store

Email:
novalushsupport@gmail.com